Responsible Gaming Policy

Bbaji- play on
Responsibly,
For entertainment

Gaming is entertainment — not a burden. Bbaji believes every user deserves to be healthy and happy. That's why we offer limit settings, self-exclusion, and expert support — all with one goal: your well-being.

Start Safe View Protection Tools

For users aged 18 and above only

Deposit Limit

Set your own daily, weekly, and monthly spending limits

Self-Exclusion

Take a temporary break from play at any time

Session Timer

Turn on reminders to keep track of how long you've been playing

24/7 Support

get instant support in Bengali for any concerns

Core Concept

What Does Responsible Gaming Mean?

Many people think responsible gaming simply means playing less. It's actually much more than that. Responsible Gaming means playing with awareness — knowing your limits, playing for entertainment, and making sure gaming never overshadows the other important things in your life.

Bbaji- we believe gaming should be an enjoyable part of life — not life itself. Play cricket betting or slots because it's fun, not because you expect to win money. Never bet more than you can afford to lose.

What Responsible Gaming Means

Playing for fun

Setting a budget in advance

Accepting losses gracefully

Taking regular breaks

Spending time with family and friends

Getting Help When You Need It

Problem Gaming Means

Chasing losses

Gambling with borrowed money

Playing in secret without your family's knowledge

Neglecting work or studies to play

Unable to stop

Feeling restless when you can't play

Many people in Bangladesh see online gaming as a quick way to earn money. That's a misconception. Winning in games is a mix of luck and skill — but in the long run, the house always has a slight edge. That's why Responsible Gaming's first rule — never treat gaming as a source of income.

Keep in Mind

Every Bbaji Our message to members — only bet what you can truly afford to lose. A win is a bonus; a loss is part of the game. That's the essence of responsible gaming.

Our Commitment

Bbaji's Six Steps to Responsible Gaming

Six tools available at all times to keep you safe

Smart Limit Setting

Set deposit, bet, and loss limits across three timeframes — daily, weekly, and monthly. Once set, limits cannot be increased for 48 hours.

Instant Effect

Self-Exclusion

Take a complete break from play — anywhere from 1 day to 5 years. During self-exclusion, logging in and making deposits will be fully disabled.

Full Break

Session time limit

Decide how long you'll play before each session begins. When the time is up, the app will remind you to take a break.

Time Awareness

Loss Limit

Set a limit on how much you can lose in a day or a week. Once you reach your limit, Bbaji will automatically stop accepting your bets.

Financial Protection

Reality Check

A reminder will appear at regular intervals showing how long you've been playing and how much you've spent — keeping you aware of your real situation.

Awareness Assured

Full Transaction History

See your full history — when you played, how much you spent, and on which games. Analyse it yourself and make informed decisions.

Full Transparency

How to Use

Set Limits in 3 Steps

Bbaji- activating any protection tool takes just a few seconds. Start now — before it's too late.

Open Profile Settings

Click the profile icon in the top right corner and open the "Responsible Gaming" menu.

Choose Your Preferred Tool

Set a deposit limit, loss limit, session timer, or self-exclusion — whichever you need.

Confirm with OTP

After OTP verification for security, your settings take effect immediately.

Set It Now

Safety Tools

Detailed Features

Deposit Limit

Start with a daily cap as low as ৳500 and set limits that match your budget. Lowering your limit takes effect immediately, while increasing it requires a 48-hour waiting period.

Loss Limit

Decide in advance how much you're willing to lose within a set period. Once your losses reach that limit, betting will stop automatically.

Cooling-Off Period

Take a break for 24 hours, 7 days, 1 month, or 6 months. Your account will be inactive during this period, but your data and balance will remain safe.

Long-Term Self-Exclusion

You can exclude yourself completely for anywhere between 6 months and 5 years. During this period, Bbaji will not send you any promotional messages. Any valid balance will be returned to you.

Account Closure

If you'd like to stop playing permanently, you can close your account for good. Contact support and we'll action your request within 24 hours.

Warning Signs

Recognising the Signs of Problem Gaming

Watch out for the warning signs below. If several apply to you at once, seek help promptly. It's not a weakness — it's the smart thing to do.

Chasing losses by playing again and again Important

Playing with borrowed money, loans, or by dipping into savings Important

Playing in secret from family or friends Caution

Feeling restless, irritable, or anxious when you can't play Caution

Neglecting work, studies, or family responsibilities to play Caution

Playing late into the night or first thing in the morning Caution

Trying to stop but unable to Important

Check Yourself

Quick Self-Assessment

Answer the questions below. This is just for you — no one else will see your responses.

1. When you lose, do you play again to try to win back the money?

2. Have you ever lied to family or friends about your gaming?

3. Do you find it hard to stop playing?

4. Has gaming caused problems at work, with your family, or with your finances?

You're in the safe zone

Based on your responses, it looks like you're playing responsibly. Still, stay mindful and Bbaji- use the limit setting feature.

It's Important to Stay Alert

Your responses indicate some concerning signs. Please Bbaji- to set limits or contact support. Asking for help is never a weakness.

How to Get Help

If you're struggling, you don't have to face it alone — we're here

Admitting there's a problem takes courage. You're not alone — Bbaji and others are here for you.

Talk to bbaji Support

Bbaji's customer care goes beyond resolving transaction issues — we're here to help with any gaming-related concerns too. Our support team speaks Bengali and handles every conversation with complete confidentiality.

When you contact us, we will:

We'll help you set up your protection tools
Suspend or permanently close your account
We'll point you toward professional help
We'll guide you on how to help your family

The Role of Family & Friends

We don't always recognise when things are getting out of hand. Family and friends often notice before we do. If someone close to you feels you need help — please take a moment and truly listen to them.

Is someone you care about worried about their gaming? Tell them about Bbaji's support team — we'll also guide them on how they can help.

Important Notice

Gaming addiction is a mental health condition — not a character flaw. Professional help is available through Bangladesh's National Mental Health services. There's no shame in reaching out.

Advice for Parents

If children or teenagers at home are gaming on mobile devices, stay vigilant. BbajiNo one under 18 is permitted to play at — this is a strict rule we enforce. Even so, family awareness remains essential. Keep parental controls enabled on your devices.

Live Chat

24/7 in Bangla

support@bbaji.click

Response time

Average 3 minutes

🤝

Bbaji's Commitment

We will never pressure you to play more. We respect your limits. Responsible gaming is at the heart of what we stand for.

For more information

Frequently Asked Questions (FAQ) Terms & Conditions

Practical Tips

10 Golden Rules for Playing Responsibly

Set a budget before you play and stick to it — whether you're winning or losing.

Never play with borrowed money or your savings. Only bet what you can afford to lose.

Take at least a 10-minute break every hour. Get up, drink some water, take a short walk.

Never play when you're feeling angry, sad, or stressed. Your judgement is compromised when you're in that headspace.

Never play under the influence of alcohol or any other substance.

Never treat a win as guaranteed. Winnings are a bonus — gaming is entertainment.

Use Bbaji's deposit limit and loss limit features — it's not a sign of weakness, it's the smart thing to do.

Make time for family and friends. Gaming should never come before relationships.

Ask yourself every now and then — "Am I still playing for fun?"

If something feels wrong, contact Bbaji support straight away — the longer you wait, the worse it gets.

Bbaji- play on Responsibly, For entertainment